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Terms & Policies

OUR POLICIES HELP KEEP SOAR SAFE, FUN, AND WELCOMING FOR EVERYONE.

LIABILITY WAIVER

All participants must complete and sign a liability waiver before participating in any class or event. This waiver must be renewed annually or if your information changes.

CANCELLATION & NO-SHOW POLICY

  • You may cancel or reschedule your class up to 10 hours before class start time.

  • Late cancellations (within 10 hours) are subject to a $10 fee.

  • No-shows are subject to a $10 fee and loss of class credit.

  • Please cancel through the Soar app or website.

  • Classes may be canceled by Soar if fewer than 3 participants are enrolled. You will be notified and your class credit will be returned or you may choose another class.

  • Doors lock at class start time. Late arrivals may not be permitted.

PARTICIPATION REQUIREMENTS

  • Weight range: 40–300 lbs

  • Ages 5–12 (when meeting weight requirements) can attend Kids SOAR.

  • Children 14–18 are permitted to attend adult sessions when a parent or guardian is present.

  • Cannot be pregnant.

  • No recent surgeries within the last 6 months unless cleared by a physician.

  • Inform your instructor of any injuries or medical conditions before class.

PAYMENT & MEMBERSHIP TERMS

  • Payments are processed securely through our software provider.

  • Memberships are auto-renewing unless canceled in accordance with our cancellation policy.

  • It is your responsibility to update payment information.

  • Promotions and intro offers are for first-time clients only and may not be combined.

STUDIO ETIQUETTE

  • Arrive 15 minutes early to check in and be properly fitted in your harness.

  • Listen to and follow your instructor at all times.

  • No food or drinks on the studio floor. Water is allowed.

  • Use the restroom and hydrate before class.

  • Be respectful of your instructors, fellow members, and the studio space.

  • Cell phones should be on silent. Please limit usage on the studio floor.

ATTIRE REQUIREMENTS

  • Full-length leggings or workout pants.

  • Fitted, secure top (sports bra or tank).

  • Closed-toe athletic shoes.

  • Hair tied back and no loose jewelry.

STUDIO & EQUIPMENT SAFETY

  • Only instructors are permitted to handle bungee setup or equipment.

  • Do not touch or adjust the bungee system.

  • Report any equipment issues to an instructor immediately.

  • Please let your instructor know if you need any help with your harness.

CHILDREN & GUESTS

  • Children must remain in eyesight and under supervision at all times.

  • Children are not allowed to play with any equipment.

  • For safety reasons, we ask that you limit guests in the studio.

Thank you!

These policies are in place to keep our community safe, supported, and soaring together!

Where Fitness Meets Flight.

Contact Information

  • Address: 3293 Warrior Drive, Suite B, D'Iberville, MS 39540

  • Phone: (228) 400-5771

  • Website: soarthecoast.com

  • Social: @soarbungeefitness